Great service, very knowledgeable staff who helped us at St Peter's Church find what was right for our needs.
14 Nov 2018: Ive ordered ABS locks for myself and many family members many times from this company with no previous issues, directing quite a few hundred pounds into their business overall Id imagine; Ive had no issues until today... This company was my first thought yet again when I decided to place my order of replacement lock and keys I required online. During the order process I omitted to add the Silca graphite lubricant to my order, one quick call immediately afterwards and this was added to my order and charged for individually to my CC with no mention of any additional postage charges. The next day they are now attempting to charge me excessive postage to include an item within my existing order which hasnt yet been dispatched, claiming that it wont fit in the same parcel. Customer service now suddenly non existent and unhelpful and no goodwill at all; I will now have to consider looking elsewhere as not sure I wish to provide this company with anymore business based on this recent transaction! Only 1 star for todays poor service....Update to Owner Response on 20 Nov 2018: This is not strictly true is it! The company accepted my additional order during my first call and charged my Credit Card with NO mention of any postage fees, then the next day you called me wanting to ramp on postage charges and wonder why I'm not happy, Be Honest now, don't lie online!
I rarely post reviews but have to praise this company. They are really easy to order from, fantastic service and quick delivery. I have used twice now and would not hesitate to use again....a rare find. Thank you for another easy and smooth transaction with regular updates on my order.
This is the third time I have used this company and wouldnt hesitate to recommend them. Straight forward web site, courteous knowledgeable staff with great communications throughout the buying/delivery process. Thanks again guys.
Ordered multiple groups of keyed alike locks after a friend recommended the company. They were all delivered quickly and all to the exact spec I chose on the website. Very pleased with how the order was handled.
Barnsley Lock & Safe Co. is a UK Locksmith based in Barnsley, Yorkshire and the Humber. Barnsley Lock & Safe Co. is located at Doncaster Rd, Barnsley S70 1TH, UK.
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