We live in a time where people can post honest reviews in public forums which makes me wonder why dw do not make more effort to please their customers! During my membership at dw here are some of the negatives i have experienced. The reception staff are awful. To be fair this is mainly the 'older' ones. Always grumpy, never smile, seems like everything is too much trouble. Seriously dw most companies bend over backward to provide excellent customer service. Sort this out.There was a recent refit, interestingly the number of machines reduced and were also down graded to a low quality machine! Given that other gyms in the area are upgrading their equipment this again shows dw lack of interest in their customers.The changing rooms are dirty and outdated.The swimming pool water is always cloudy. Just think what is causing that....The steam room was either broken, cold or smelt like mould.There was always a member of the local traveller commhnity beating the hell out of the punch bags (seriously dw why were these installed) or intimidating everyone.The membership was expensive, comparable with bannatynes Which is a better equip friendly gym.Some of the betters points....It was never busy.......needless to say i no longer use this facility.
It serves the purpose but the environment is a little bleak.
Extremely large spacious store with plenty of parking outside. Staff extremely friendly with every one I came across asking if I was ok and needed help. Clean and tidy too. Would recommend as no issues.
Omg just spoke to some one about changing my membership a m a z i n g thanks dw
Been a mememer of BPL and bannatyne and this place is thebestt Fab friendly staff ,easy to approach for a bit of help...new lighting and update in the steam and most times there are 2 bubble tanks on the go ..only go once a week for 3 hours but feel glorious after am done..the gym has everything you need to get toned and healthy or bulked up and healthy..
DW Sports Fitness - Barnsley is a UK Gym based in Barnsley, Yorkshire and the Humber. DW Sports Fitness - Barnsley is located at The Peel Centre, Harborough Hill Rd, Barnsley S71 1JE, UK.
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